Hotel La Casa de las Flores in Cahuita (Costa Rica) | Phone: (+506) 2755-0326|info@lacasadelasfloreshotel.com

Practical information for tourists in the COVID-19 crisis

/Practical information for tourists in the COVID-19 crisis
Practical information for tourists in the COVID-19 crisis 2020-05-24T17:22:21-06:00

Special measures in the hotel to avoid COVID

At La Casa de las Flores hotel we have taken hygiene and disinfection measures very seriously for your safety:

PERSONAL PROTECTION EQUIPMENT

  • We use masks or covers mouths, masks, eye protection, gloves, etc.
  • We make masks available to our customers.

HYGIENE AND DISINFECTION

  • We have access to a supply of drinking water, antibacterial soap, alcohol gel, disposable towels and other cleaning supplies in common spaces.
  • We have intensified cleaning and hygiene measures in public areas, where there is a responsible person who is in charge of monitoring high-contact surfaces such as: doors, chairs, etc. It also takes care of the rest of the areas to be disinfected.
  • We have the documentation that supports the periodicity of check-ups, cleaning and disinfection in areas.
  • We have daily records of the cleaning and disinfection carried out.
  • We have in visible spaces the protocols of: sneezing and coughing, hand washing, other ways of greeting, not touching your face and populations at risk, in the most common languages of attention to tourists.
  • We avoid sharing pens. If you need to loan it, we disinfect it after use.
  • We encourage electronic payment, preferably contactless.
  • The counters are constantly cleaned and disinfected, taking into account the traffic of people.
  • Ensure the established social distance of 1.5 meters.
  • At the time of the delivery of cards or keys, we deliver them clean and disinfected. Upon departure, they will be again cleaned and disinfected by the reception staff.
  • We leave it up to the guest to decide whether or not to clean their room daily during their stay.

What protective measures can I take to avoid the disease?

  • Clean your hands often, washing them with soap and water or sanitising them using alcohol-based hand sanitisers, especially after direct contact with ill people or their environment
  • Cough or sneeze into the crook of your elbow, covering your mouth and nose
  • Use disposable tissues and throw them away after use
  • Avoid touching your eyes, nose or mouth, as the disease can be transmitted by hand-to-face contact
  • Anyone with the symptoms of the disease must self-isolate
  • There is no need to take special care with animals or food in Costa Rica to avoid infection
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