Special measures in the hotel to avoid COVID
At La Casa de las Flores hotel we have taken hygiene and disinfection measures very seriously for your safety:
PERSONAL PROTECTION EQUIPMENT
- We use masks or covers mouths, masks, eye protection, gloves, etc.
- We make masks available to our customers.
HYGIENE AND DISINFECTION
- We have access to a supply of drinking water, antibacterial soap, alcohol gel, disposable towels and other cleaning supplies in common spaces.
- We have intensified cleaning and hygiene measures in public areas, where there is a responsible person who is in charge of monitoring high-contact surfaces such as: doors, chairs, etc. It also takes care of the rest of the areas to be disinfected.
- We have the documentation that supports the periodicity of check-ups, cleaning and disinfection in areas.
- We have daily records of the cleaning and disinfection carried out.
- We have in visible spaces the protocols of: sneezing and coughing, hand washing, other ways of greeting, not touching your face and populations at risk, in the most common languages of attention to tourists.
- We avoid sharing pens. If you need to loan it, we disinfect it after use.
- We encourage electronic payment, preferably contactless.
- The counters are constantly cleaned and disinfected, taking into account the traffic of people.
- Ensure the established social distance of 1.5 meters.
- At the time of the delivery of cards or keys, we deliver them clean and disinfected. Upon departure, they will be again cleaned and disinfected by the reception staff.
- We leave it up to the guest to decide whether or not to clean their room daily during their stay.
What protective measures can I take to avoid the disease?
- Clean your hands often, washing them with soap and water or sanitising them using alcohol-based hand sanitisers, especially after direct contact with ill people or their environment
- Cough or sneeze into the crook of your elbow, covering your mouth and nose
- Use disposable tissues and throw them away after use
- Avoid touching your eyes, nose or mouth, as the disease can be transmitted by hand-to-face contact
- Anyone with the symptoms of the disease must self-isolate
- There is no need to take special care with animals or food in Costa Rica to avoid infection